Utility Administration

Utility Administration is responsible for billing and collection of residential and commercial bills for water, sewer, sanitation, and recycling accounts, as well as the collection of inspection department fees.

Contact Information

Customer Services will be CLOSED from 1:00 pm to 2:00 pm the 2nd Tuesday of each month.

(Office/Drive-thru hours: Monday-Friday 8:00AM - 5:00PM)

Mailing Address: PO Box 560008, The Colony, Tx 75056
Physical Address: 6800 Main St., The Colony, Tx 75056
Telephone: 972-625-2741

After Hours Telephone: (Water/Sewer)

If No Answer please call:



Fax: 972-624-2286
Email utilityadmin@thecolonytx.gov
Automated Bill payment/information 972-625-2741 opt. 4

     (The after hours night depository is located on the north side of the City hall building.)

Service Requests

Twenty - Four (24) hour notice is required for any new service.




New Service Requirements/Fees Commercial App. Fees
Transfer Service <Inside The Colony only> Hydrant Meter  
Move Out      
Bank Draft      


Phone Directory
Hours: Monday - Friday 8:00am - 5:00pm
Address:  6800 Main St. The Colony, Texas 75056
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