Utility Administration is responsible for billing and collection of residential and commercial bills for water, sewer, sanitation, and recycling accounts, as well as the collection of inspection department fees.

Contact Information

Mailing Address: PO Box 560008, The Colony, Tx 75056
Physical Address: 6800 Main St., The Colony, Tx 75056
Telephone: 972-625-2741

After Hours Telephone: (Water/Sewer)

If No Answer please call:



Fax: 972-624-2286
Email utilityadmin@thecolonytx.gov
Automated Bill payment/information 972-625-2741 opt. 4




Monday - Friday   

8:00AM - 5:00PM

8:00AM - 5:00PM


The after hours night depository is located on the north side of the City hall building.

New Service Requirements :

Twenty - Four (24) hour notice is required for any new service.

Service Application - English *** (Required)

Service Application - Spanish *** (Required)
Driver's License
Home Owner's Deposit - $75.00 (could vary based on prior service)

Renter's Deposit - $150.00 (could vary based on prior service)
Application Fee - $20.00

Commercial Domestic/Irrigation Application***

Commercial Deposit - Dependent on service
Application Fee - $20.00

*If buying - Need copy of Title papers.
*If renting - Need copy of your signed lease agreement.

         *All adults on lease or title papers must be listed on the service application.*

Hydrant Meter Application***

$1,300.00 Deposit

Application Fee: $20.00

Complete and sign the application

Include copy of driver’s license and business card

24 Hour advance notice is required to start service

Meters will be set after 12 noon the business day after your request

Canceling Service
Move Out Request ***

After filling out the Service Application or Move Out Request you may email it to utilityadmin@thecolonytx.gov.

Click here for the Bank Draft Application***

*** - This document requires Adobe Acrobat Reader. You may download this for free from www.adobe.com
Phone Directory
Hours: Monday - Friday 8:00am - 5:00pm
Address:  6800 Main St. The Colony, Texas 75056
Codes & Documents Contact Calendar News Employment Add us on Facebook! Follow us on Twitter! YouTube videos CVB Social